At Broadridge, we've built a culture where the highest goal is to empower others to accomplish more. If you’re passionate about developing your career, while helping others along the way, come join the Broadridge team.
- Recommend and implement a major transformation effort in the areas of third-party supplier relationship and risk management, with a particular focus on enhanced governance and operating model between SSG and Broadridge’s businesses and key suppliers, skills upgrading, process efficiencies, and enhanced technology and infrastructure leverage – in line with best practices.
- Build strong partnership with key stakeholders to influence and strategically promote and manage Vendor Performance Management’s and TPRM’s process.
- Lead and own the day-to day-activities and socialization of new happenings within the team.
- Manage and lead pipeline of projects, as well as complex supply management projects.
- Establish, promote, and ensure enterprise-wide adherence to standardized and consistent processes and methodologies to managing third party supplier relationships.
- Administer the monitoring and reporting of vendor metrics, and ensure adherence to internal policy and external regulatory requirements.
- Lead analysis of data and industry trends to identify business and risk improvement opportunities that coincide with the business.
- Gather stakeholder and subject-matter business requirements to ensure vendor development and risk management strategies/solutions meet business needs.
- Provide thought leadership and best practices around data analysis of supplier performance, tiering, and risk profiles across major areas.
- Create and review implementation and transition plans that support change management initiatives around supplier development and risk mitigation.
- Lead large projects with support from the team, and independently serve as an intermediary between stakeholder and subject matter experts for high-risk vendors and other escalation issues.
- Drive and lead remediation activities and document actions taken.
Qualifications:
- Bachelor's degree.
- Minimum of 10+ years of experience in Supplier Management and Cyber, Technology, or Risk and Controls.
- Demonstrated knowledge of regulatory requirements and industry standards related to third party management.
- Proven in-depth experience in transforming and managing both third-party performance and risk Management.
- Ability to define and execute an impactful vision and strategy that is adequately to varying company cultures.
- Skilled with identifying clear and actionable goals, establishing priorities, and achieving measurable results.
- Keen organization and work prioritization abilities.
- Comfortable in a dynamic environment and willing to adjust priority as advised by leadership and business requirement.
- Self-motivated individual that demonstrates initiative with proven flexibility, adaptability, and reliability.
- Must have ability to be tactful yet assertive. Ability to educate and achieve consensus.
- Highly organized and detail oriented with a structured/analytical approach to problem solving.
- Must be comfortable with ambiguity and change in a fast-paced environment.
- Excellent influencing, written and verbal communication skills with proven ability to work with senior management.
Skills/Competencies:
Strong Supplier Management and TPRM experience:
- Detailed knowledge of finance, risk management, and supplier management concepts
- Technology-savvy and able to leverage S2P/Vendor Management and TPRM systems
- Strong leadership skills:
- Strong leadership skills in addressing and resolving service issues with all Broadridge executives, non- executive and category management teams
- Strong abilities to see opportunities for improvement and have the tenacity and diplomacy to drive change
- Self-directed with ability to operate effectively in an unstructured environment
- Ability to foster teamwork and organizational development
- Excellent facilitation and conflict resolution skills
- Proven cross-functional team leadership skills
- High persuasive skills – the ability to sell an idea / build consensus
Strong management skills:
- Strong project management skills, including the use of varying project management tools
- Ability to identify and resolve interdependency issues
- Ability to drive aggressive implementation plans and schedules
- Ability to identify and respond to obstacles and / or challenges
- Ability to handle multiple tasks effectively
- Ability to work well under pressure
- Ability to be “hands on” when needed
Customer centric:
- Ability to promote a “win-win” interaction. Diplomatically resolve conflicts and implement solutions acceptable to a majority group
- Strong knowledge of customer satisfaction development and measurement approaches
- Ability to address and resolve customer concerns and issues in a professional, courteous and timely manner
- Ability to build strong relationships with internal clients through service delivery
Good financial acumen:
- Strong perspective on overall cost implications of Procurement choices for Broadridge and the ability to develop and implement an overall risk management program
Strategic and creative thinker:
- Ability to consistently provide strong strategic perspective and recommend and implement creative and pragmatic approaches and tactics to address and resolve process issues
- Strong ability in providing strategic vision and thought leadership, developing strategic approach, and actively coaching and leading teams to achieve optimal results
- Ability to think outside the box and generate creative ideas that are beneficial to Broadridge
- Ability to demonstrate understanding of linkage elements among strategy, process, organization, and technology factors in developing / deploying processes, services and performance support and change management solutions
Strong Communication Skills:
- Demonstrated superior oral and written communication skills
- Ability to develop and manage effective communication –incl. training - and marketing strategies, plans and deliverables
- Ability to ensure that the appropriate communication messages across all business areas are delivered by the most appropriate channel of communication
- Strong facilitation skills
- Strong influencing and internal “selling” skills to be able to gain sponsorship and buy-in from colleagues and executives
- Ability to develop strong relationships with Broadridge executives and non-executives
Requirements:
- Job to performed in a hybrid environment (both remote and office). The position is based in New York Tri-State Area.
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Broadridge associates helped us envision our Connected Workplace - a work model that allows associates around the globe, dependent upon their role responsibilities, to take advantage of the benefits of both on-site and off-site work to support our clients, one another, and the communities where we live and work. Our Connected Workplace is grounded in the concept of FACS: Flexible, Accountable, Connected, and Supported, which is our commitment to our associates. FACS supports our strong culture and allows us to achieve business goals while supporting meaningful work-life integration for our associates.
We are dedicated to fostering a diverse, equitable, and inclusive environment and committed to providing a workplace that empowers associates to be authentic and bring their best to work. We believe that associates can only do their best when they feel safe, understood, and valued, and we work diligently and collaboratively to ensure Broadridge is a company—and ultimately a community—that recognizes and celebrates diversity in all its dimensions.
Disability Assistance
We recognize that ensuring our long-term success means creating an environment where everyone is welcome, where everyone's strengths are valued, and where everyone can perform at their best. Broadridge provides equal employment opportunities to all associates and applicants for employment without regard to race, color, religion, sex (including sexual orientation, gender identity or expression, and pregnancy), marital status, national origin, ethnic origin, age, disability, genetic information, military or veteran status, and other protected characteristics protected by applicable federal, state, or local laws. US applicants: Click here to view the "EEO is the Law" poster.
If you need assistance or would like to request reasonable accommodations during the application and/or hiring process, please contact us at 888-237-7769 or by sending an email to BRcareers@broadridge.com.
