Join a great place to work with MissionSquare, a financial services corporation with approximately $79 billion in assets under management and administration and over 600 employees. Founded in 1972, MissionSquare is dedicated to the retirement needs of public sector employees. We focus on delivering results-oriented retirement and retiree health savings plans, education, investment options, personalized guidance, and related services to public sector participants in more than 9,200 plans and nearly 2 million participant accounts. We strive to make the administration of retirement programs as easy and cost-effective as possible. We have an extraordinary talent base and invite you to consider joining MissionSquare.
$85,660.00 - $137,060.00
The Analyst, Systems is a member of MissionSquare’s Technology team supporting next generation technology applications. The Analyst plays a critical role in bridging the gap between business requirements and technical solutions. This position works closely with end-users, business stakeholders, and development teams to ensure successful implementation of applications related to Marketing and Sales. This role involves translating business needs into product requirements, analyzing technical solutions, and documenting functional designs.
Essential Functions For This Role Include
- Gather and validate business requirements using interviews, workshops, and prototyping techniques.
- Translate business requirements into functional and technical specifications using process modeling, business rules, and use cases; provide recommendations for solution design.
- Develop test plans and scripts; execute functional testing; act as liaison during UAT; support implementation activities including data migration.
- Analyze and troubleshoot production issues; identify root causes and recommend remediation; create and maintain technical documentation.
- Administer and configure Marketing and Sales technology platforms; ensure system integrity and user access compliance.
- Analyze and interpret data to deliver actionable insights for stakeholders and support data-driven decision-making.
- Performs other duties as assigned
If you have the following skills, we encourage you to apply:
- Bachelor’s degree preferred in Information Systems, Engineering, or other related discipline. Equivalent combination of education and work experience.
- Minimum of 3 years of experience, preferably supporting Sales and Marketing technologies.
- Adobe Marketo certification is a plus.
- Experience with agile software development methodologies and experience using Jira Software or similar toolsets
- Expert use of analysis, documentation, and presentation tools, such as Microsoft Word, Excel, PowerPoint, Visio.
- Strong technology experience coupled with excellent communications skills and an ability to partner with stakeholders to design technology solutions. Proven track record of translating stakeholder requirements into technology designs.
- Strong understanding of different requirements analysis practices and the ability to apply this understanding to generate appropriate Functional, Non-functional and Technical requirements and design.
- Strong problem-solving and analytical thinking.
- Exceptional written and verbal communication skills, including project-related user interview skills and effective interpersonal skills.
- Ability to work independently and collaboratively in a fast-paced environment.
- Ability to structure complex or undefined business problems.
- Ability to write SQL Queries to analyze data and patterns.
To benefit your career and support your wellbeing, we offer:
- Competitive Total Rewards package, including base pay, incentive programs, benefits, and a 401(k) plan with matching contributions
- Flexible and hybrid work schedules to support work-life balance
- Tuition reimbursement to support continued education
- Professional and career development opportunities, including courses and certifications
- Comprehensive wellness programs promoting physical, mental, and emotional health
- Volunteerism initiatives to encourage community engagement
Click Here To Learn More About MissionSquare’s Benefits.
Equal Employment Opportunity
As a company, MissionSquare is an Equal Opportunity Employer. We strive to create an environment that reflects the value and diversity of our employees and fosters respect among them. We believe that talent from diverse backgrounds will further enhance our ability, and mission, to serve those who serve their communities.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, or any other protected classifications under any applicable law.
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
