The Apex Group was established in Bermuda in 2003 and is now one of the world’s largest fund administration and middle office solutions providers.
Our business is unique in its ability to reach globally, service locally and provide cross-jurisdictional services. With our clients at the heart of everything we do, our hard-working team has successfully delivered on an unprecedented growth and transformation journey, and we are now represented by over circa 13,000 employees across 112 offices worldwide.Your career with us should reflect your energy and passion.
That’s why, at Apex Group, we will do more than simply ‘empower’ you. We will work to supercharge your unique skills and experience.
Take the lead and we’ll give you the support you need to be at the top of your game. And we offer you the freedom to be a positive disrupter and turn big ideas into bold, industry-changing realities.
For our business, for clients, and for you
KYC/CDD Manager – Vice President
Role Location: Guernsey, Channel Islands
Department: Compliance / AML
Employment Type: Permanent
The Role & Key Responsibilities:
As the manager of the KYC/CDD Team you will ensure that Apex has a comprehensive and effective system for the Customer Lifecycle Management of know your customer due diligence procedures, processes, and controls. To ensure that Apex and its underlying Managed Client Licensees meet their legal and regulatory requirements in relation to its underlying obligations in respect to KYC/CDD and to:-
- Execute the duties of the role diligently and professionally
- Deliver the Apex Client Charter
- Act in accordance with the Apex Code of Conduct
- Support and foster collegiate and friendly interpersonal relationships at all levels
Responsiblities/Accountabilities
To be appointed as the KYC/CDD Team Manager to the Apex line of business. To manage a dedicated team for Investor Onboarding and KYC activities for Apex Guernsey Fund and Corporate Services (Guernsey) Limited and to provide the following:
Key Responsibilities
- Report to the Apex AML Manager and assist in their duties to ensure customer/Investor due diligence is kept to a high standard.
- The postholder will be responsible for the day-to-day management of an in-house and remote team of CDD Analysts/File Reviewers and oversee all KYC/CDD services.
- The role will ensure all due diligence procedures, processes and controls are applied throughout the lifecycle of the customer and in accordance with the local regulations, policies, and procedures.
- The postholder will be an experienced KYC specialist to drive forward new initiatives, review & remediate the current book of customers. Have an excellent understanding of the Guernsey KYC/CDD handbook regulations, required and able to apply the rules to protect the business.
- To support, liaise and manage the outsourcing arrangement in line with the SLA with The ID Register Operations Manager to continuously improve processes and systems.
- Perform KYC and customer documentation analysis in support of new Investor closings, look-back remediation, KYC refresh, ongoing due diligence, identifying and applying regulatory requirements and internal procedures. Study legal and commercial documents to understand customer activity and associated risks. Perform open source searches, file reviews, verification and escalate findings where necessary.
- The postholder must have experience in face-to face meetings with Clients and communicate in a professional, assured, and confident manner to resolve due diligence queries or issues arising.
- To be able to interact and give advice & guidance on all KYC/CDD related matters to the 1LoD, key stakeholders & customers/clients, where applicable.
- Obtain a good understanding and able execute AML/CFT policies and procedures in accordance with local & Group controls.
- Quality Control activities: Obtain an in-depth knowledge of procedures and systems to ensure customer records are maintained, assessable, and compliant with regulatory requirements.
- Teamwork with other stakeholders, Legal, AML, Compliance, Regional and Group on-boarding teams.
- Prepare customer KYC/CDD files, reports, file-notes as required and participate in special projects, as requested.
- To assist the AML Manager in the collation of Management Information (MI), providing oversight. Skills Required:
- Able to effectively manage a small team of employees in their daily duties.
- To understand and have an excellent knowledge of Guernsey AML/CFT, legislation & regulations and a working knowledge in all jurisdictions in which Apex operates.
- An excellent knowledge of KYC/CDD.
- Understanding the concept & use of sanctions and customer screening tools.
- Monitor and suggest changes to systems and processes in line with technical change.
- The ability to deliver pragmatic solutions to CDD related issues.
Key Deliverables
- Be central to the Teams role to implement client/investor ongoing review program.
- Assistance with the final review of all relevant KYC/CDD tasks and oversight of tasks.
- Provide KYC/CDD advice and guidance to the business.
- Confident delivery of solutions to support the business.
- Knowledge of customer screening tools, World Check One.
- In conjunction with The ID Register, review and sign off CDD as required across the business and undertake oversight where required.
- Sanctions monitoring alerts and negative news screening results and undertake any actions as required.
- To provide assistance to the Apex AML team engagement to manage all aspects of countering financial crime and terrorist financing.
